USER AGREEMENT (the "Agreement") 1. TERMS OF AGREEMENT (a) Terms of Agreement. The Private Sector Organisation of Jamaica ("PSOJ") offer to allow you to use its Members Area conditioned on your agreement to all of the terms and conditions contained in this Agreement and your compliance with the posted Rules of Conduct. You confirm your agreement logging on at the end of this Agreement. If you do not so agree, you may simply click on "Return to the home page" link at the end of this Agreement, in which case you reject the offered terms of use. If you have any questions regarding these terms and conditions or the Rules of Conduct, please contact PSOJ customer service by visiting the support section of our web site, currently at the following link: http://www.psoj.org/cantactus.html. (b) Amendments. PSOJ may amend this Agreement or modify the Rules of Conduct at any time in its sole discretion on our web site via (a) the amended Agreement, currently at http://www.guildwars.com/termsofuse.html or (b) the modified Rules of Conduct, currently at http://www.guildwars.com/legal/rules-of-conduct.html. Amendments to the Agreement and/or modifications to the Rules of Conduct will be effective immediately upon posting. When logging onto the Members Area (as defined below) you have confirmed your acceptance to any such revised terms and conditions. You agree to check this Agreement and the Rules of Conduct periodically so you will be familiar with their content as amended or modified from time to time. If you do not agree to the revised terms and conditions, you should contact the PSOJ immediately to discuss removal of your Account (also defined below). 2. DESCRIPTION OF SERVICE The PSOJ offers the Members Area as a part of its service to the members of the PSOJ. To use the Service, you will need to subscribe to the PSOJ with an email address that you currently use. Anyone desiring to use the Members Area is required to be a "member" or the PSOJ. The PSOJ does not provide Internet access, and you are responsible for all fees associated with your Internet connection. The Web Site is an active part of the Service and any use of the website is governed by the same terms and conditions of this Agreement and the Rules of Conduct. 3. LICENSE TO USE Subject to the terms of this Agreement, the PSOJ grants to you, for your personal use only, a non-exclusive, revocable, nontransferable (except as permitted in Section 4(a)) license to use the Service, and a non-exclusive, revocable, nontransferable (except as permitted in Section 4(a)) license to use the Software in connection with the Service, without charge except for new Chapters which will be charged on a prepaid basis according to Section 5. You may not (a) sublicense, rent, lease, loan or otherwise transfer the Software or the Service (or any part thereof), including without limitation access keys; (b) modify, adapt, reverse engineer or decompile the Software, or otherwise attempt to derive source code from the Software; (c) create any derivative works in respect of the Software or the Service; or (d) otherwise use the Software or the Service except as expressly provided in this Agreement. You should keep your access key in a safe place and not share it with anyone else. The access key can be used only once. Title to the Software, and all rights with respect to the Software and Service not specifically granted under this Agreement, including without limitation all rights of reproduction, modification, distribution, display, disassembly and decompilation and all copyright, patent, trademark, trade secret and other proprietary rights and interests are reserved to NC Interactive. 4. ACCOUNT (a) Eligibility. logins are available only to adult individuals 18 years of age or older. By accepting the terms of use in the Agreement, Members represent that you are an adult 18 years of age or older. Only one "Member" or his/her designate may use a login. The registered user of login may use the login. You are liable for all activities conducted through your login. (b) Master Accounts and Game Accounts. To use the Service, you must first create a Guild Wars account either by creating a master account on the PlayNC service ("Master Account") or a game specific sub-account for Guild Wars or using the registration system provided when launching the game ("Game Account"). Master Accounts on the PlayNC service are free and can be created at www.plaync.com. A Game Account is subject to specific fees as per section 5 (see Chapter Purchases). You must choose an email address that is used as your login name. NC Interactive reserves the right, in its sole discretion, to (1) delete or alter any member's details or (2) terminate any license granted herein, for any reason whatsoever, including, without limitation, any suspected or actual infringement of any trademark or trade name right, copyright, or other proprietary right. You have sole liability for all activities conducted through your login or under your login details. (c) Rights to Use Accounts. By agreeing to the User Agreement you agree that you do not own either the Master Account or Game Account (collectively, the "Account") you use to access the service, the characters created on the Account and that NC Interactive stores on NC Interactive servers, the items stored on these servers, or any other data from which the servers and accounts are comprised. The Account you create is needed to login to the service as per section 4(b) and the fee that you pay is to access new Chapters. (d) Character Name. In order to use the service, you must create a character and choose a name for your character to identify your character to other Members (your "Character Name"). You may not select as your Character Name the name of another person, or a name which violates any third party's trademark right, copyright, or other proprietary right, or which may mislead other players to believe you to be an employee of NC Interactive or its affiliated companies, or which NC Interactive deems at its sole discretion to be vulgar or otherwise offensive. NC Interactive reserves the right, in its sole discretion, to (1) delete or alter any Character Name or (2) terminate any license granted herein, for any reason whatsoever, including, without limitation, any suspected or actual infringement of any trademark or trade name right, copyright, or other proprietary right. (f) Passwords. At the time your Account is opened, you must select a password. You are responsible for maintaining the confidentiality of your password and you are responsible for any harm resulting from your disclosure or allowing the disclosure of your password or from use by any person of your password to gain access to your Account and Account ID. At no time should you respond to an online request for a password. NC Interactive will never ask for your password offline or online, except that you will be required to enter your password as part of the log-on process. (g) Registration Obligations. You agree to provide true, accurate, current and complete information about yourself as prompted by the Service's registration form ("Member Details") and maintain and promptly inform the PSOJ so the PSOJ may keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or the PSOJ has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the PSOJ has the right to suspend or terminate your login and refuse any and all current or future use of the Members Area. (h) Former Members. Members whose Accounts have been terminated by the PSOJ may not access the Members Area in any manner or for any reason, including through any other login, without the express written permission of the PSOJ. Logins accessed by Former Members are subject to immediate termination. The PSOJ reserves the right to use any means necessary, included those in section 4(i) to identify and remove Former Members. (i) Related Login. If the PSOJ terminates a login, the PSOJ may terminate any other logins that share the same member name, phone number, email address or postal address with the terminated Account. 5. CHAPTER PURCHASE Our fees and billing procedures are published in the registration section of the Web Site, which are incorporated herein by this reference. All fees are stated in U.S. Dollars. YOUR CHAPTER PURCHASE IS PAYABLE IN ADVANCE AND IS NOT REFUNDABLE IN WHOLE OR IN PART FOR ANY REASON WHATSOEVER, INCLUDING, WITHOUT LIMITATION, INTERRUPTION OR UNAVAILABILITY OF SERVICE (SEE ALSO SECTION 10 BELOW). We will automatically charge your credit card for applicable new Chapter purchases, plus any applicable taxes we are required to collect, where you authorize us to do so. All new Chapter purchases are payable in advance. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT. By paying by credit card, you represent to NC Interactive that you are the authorized user of the credit card used to pay the new Chapter purchase. You agree to promptly notify NC Interactive of any changes to your credit card account number, its expiration date and/or your billing address, and you agree to promptly notify NC Interactive if your credit card expires or is cancelled for any reason. NC Interactive reserves the right to alter the fees payable for new Chapters or introduce alternative fee structures for the Service. Any alteration to the purchase price will be posted on the Web Site at least 30 days prior to such alteration taking effect. If you do not agree to any such alteration, you should not purchase the new Chapter and/or you should terminate your Account prior to the date on which the alteration takes effect, otherwise the revised amount will automatically be debited to your Account. 6. CONTENT AND MEMBER CONDUCT (a) Content. You acknowledge that by using the Software and the Service you will have access to graphics, sound effects, music, animation-style video, content, layout, design, files, data, characters (and items and attributes associated with characters), game objects and text (collectively, "Game Content"). NC Interactive does not pre-screen Game Content as a matter of policy. YOU UNDERSTAND AND AGREE THAT NC INTERACTIVE HAS THE RIGHT, BUT NOT THE OBLIGATION, TO REMOVE ANY CONTENT (INCLUDING YOURS) IN WHOLE OR IN PART AT ANY TIME FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE AND WITH NO LIABILITY OF ANY KIND. (b) Rights in Content. You acknowledge that NC Interactive and its related Game Content Providers have rights in their respective Game Content under copyright and other applicable laws, and that you accept full responsibility and liability for your use of any Game Content in violation of any such rights. NC Interactive and its related Game Content Providers grant to Members the right to use the Game Content for noncommercial, personal purposes, including in connection with creating noncommercial fan fiction or fan web sites regarding the same. However, you acknowledge and agree that you shall not reproduce, prepare derivative works based upon, distribute, publicly perform, or transmit any Game Content for commercial uses without first obtaining the express written consent of NC Interactive. For clarification purposes only, "derivative works based upon" Game Content are works which are substantially similar, both in ideas and expression, to the Game Content. Similarity of ideas in the Game Content and derivative works concern similarities between things such as plot, theme, mood, setting, appearance, and character traits. Similarity of expression concerns the total concept and feel of the Game Content and the derivative works. Thus, if a work created by a Member or someone other than NC Interactive (or its related Game Content Providers) is likely to bring to mind the Game Content, then it is likely that such work is a derivative work of the Game Content, and as such may not be used for commercial purposes. (c) Member Content. Members can upload to and create content on our servers in various forms, such as in selections you make and characters and items you create for Guild Wars, and in bulletin boards and similar user-to-user areas ("Member Content"). By submitting Member Content to or creating Member Content on any area of the Service, you acknowledge and agree that such Member Content is the sole property of NC Interactive. To the extent that NC Interactive cannot claim exclusive rights in Member Content by operation of law, you hereby grant (or you warrant that the owner of such Member Content has expressly granted) to NC Interactive and its related Game Content Providers a non-exclusive, universal, perpetual, irrevocable, royalty-free, sublicenseable right to exercise all rights of any kind or nature associated with such Member Content, and all ancillary and subsidiary rights thereto, in any languages and media now known or not currently known. You shall indemnify and hold NC Interactive harmless from and against any claims by third parties that your Member Content infringes upon, violates or misappropriates any of their intellectual property or proprietary rights. (d) Member Conduct. You agree not to use the Service to: (i) take any action or upload, post, e-mail or otherwise transmit any content that infringes or violates any third party rights; (ii) impersonate any person or entity, including, but not limited to, an NC Interactive employee, or falsely state or otherwise misrepresent your affiliation with a person or entity; (iii) take any action or upload, post, e-mail or otherwise transmit any content that violates any law or regulation; (iv) take any action or upload, post, e-mail or otherwise transmit any content as determined by NC Interactive at its sole discretion that is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, racially, ethnically or otherwise objectionable; or contains any viruses, trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (v) take any action or upload, post, email or otherwise transmit any content that would violate any right or duty under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); (vi) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; (vii) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; (viii) attempt to gain access to any other user's Account or password; (ix) "stalk" or otherwise harass another member. You agree that NC Interactive may take whatever steps it deems necessary to abridge, or prevent behavior of any sort on the Service in its sole discretion, without notice to you. 7. OFFICIAL SERVICE Guild Wars is designed for official play only as offered through the Service by NC Interactive at the Web Site and not through any other means. You further agree not to access, create or provide any other means through which Guild Wars may be played by others, as through server emulators. You agree not to use any hardware or software, including but not limited to third party tools, or any other method of support which may in any way influence or advantage your use of the Service which is not authorized by NC Interactive, including but not limited to the use of 'bots' and/or any other method by which the Service may be played automatically without human input. You acknowledge that you do not have the right to create, publish, distribute, create derivative works from or use any software programs, utilities, applications, emulators or tools derived from or created for Guild Wars, except that you may use the Software to the extent expressly permitted by this Agreement. You may not take any action which imposes an unreasonable or disproportionately large load on our infrastructure. You may not sell or auction any Guild Wars accounts, characters, items, coin or copyrighted material, nor may you assist others in doing so. 8. PRIVACY Our privacy policy, which covers the usage and protection of your personal information, is published on the Web Site, currently at www.guildwars.com/privacy.html and is incorporated herein by this reference. 9. PARENTAL GUIDANCE While the PSOJ may choose to monitor and take action upon inappropriate game play, chat or links to the Service, it is possible that at any time there may be language or other material accessible on or through the Service that may be inappropriate for children or offensive to some users of any age. NC Interactive cannot ensure that other players will not provide Content or access to Content that parents or guardians may find inappropriate or that any user may find objectionable. NC Interactive does not as a matter of policy pre-screen the content of the materials or communications transmitted by each player. The PSOJ reserves the right to enforce any or all of these rules at its sole discretion. 10. INTERRUPTION OF SERVICE (a) The PSOJ the right to interrupt the Members Area from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that the PSOJ will not be liable for any interruption of the Members Area, delay or failure to perform resulting from any causes whatsoever. (b) You acknowledge that the Members Area may be interrupted for reasons beyond the control of the PSOJ, and the PSOJ cannot guarantee that you will be able to access the Members Area or your login whenever you may wish to do so. The PSOJ shall not be liable for any interruption of the Members Area, delay or failure to perform resulting from any causes whatsoever. (c) The PSOJ has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Members Area as it sees fit in its sole discretion. (d) The PSOJ shall not be obligated to refund all or any portion of any subscription fee by reason of any interruption of the Members Area by reason of any of the circumstances described in paragraph (a) or (b). 11. DISCLAIMER OF WARRANTY THE SERVICE, THE SOFTWARE, THE ACCOUNT, THE GUILD WARS GAME AND ALL OTHER SERVICES ARE PROVIDED ON AN "AS IS" BASIS, PROVIDED AT YOUR OWN RISK, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PSOJ HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, QUIET ENJOYMENT, ACCURACY, OR FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, the PSOJ does not ensure continuous, error-free, secure or virus-free operation of the Members Area or your login, and you understand that you shall not be entitled to refunds for fees based on the PSOJ's failure to provide any of the foregoing. Some states do not allow the disclaimer of implied warranties, and to that extent, the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state. 12. LIMITATION OF LIABILITY THE MAXIMUM AMOUNT OF NC INTERACTIVE'S (OR ANY OF ITS SHAREHOLDERS, PARTNERS, AFFILIATES, DIRECTORS, OFFICERS, SUBSIDIARIES, EMPLOYEES, AGENTS, SUPPLIERS, LICENSEES OR DISTRIBUTORS) LIABILITY TO YOU UNDER THIS AGREEMENT SHALL NOT EXCEED AN AMOUNT EQUAL TO THE PURCHASE PRICE OF THE CHAPTERS PAID BY YOU TO NC INTERACTIVE IN THE PRECEEDING SIX (6) MONTHS. IN NO EVENT SHALL NC INTERACTIVE OR ANY OF ITS CONTENT PROVIDERS, SHAREHOLDERS, PARTNERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUPPLIERS, BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS), REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING CONTRACT, NEGLIGENCE, OR STRICT LIABILITY) ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, THE SOFTWARE, YOUR ACCOUNT OR THIS AGREEMENT WHICH MAY BE INCURRED BY YOU, WHETHER OR NOT NC INTERACTIVE (OR ANY OF SUCH OTHER RELEASED PARTIES) MAY HAVE BEEN ADVISED THAT ANY SUCH DAMAGES MIGHT OR COULD OCCUR. Some states do not allow the foregoing limitations of liability, so they may not apply to you and in such a case you agree that NC Interactive's liability to you shall be limited to the maximum extent permitted by law. You agree that NC Interactive cannot be held responsible or liable for anything that occurs or results from accessing or subscribing to the Service. 13. INDEMNIFICATION At NC Interactive's request, you agree to defend, indemnify and hold harmless (a) NC Interactive, (b) its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents or suppliers, (c) its licensees, distributors, Content Providers, and (d) other Members of the Service, from all damages, liabilities, claims and expenses, including without limitation attorneys' fees and costs, arising from or related, directly or indirectly, to any misuse of the Service or breach of this Agreement by you. 14. TERMINATION (a) NC Interactive reserves the right to suspend or terminate this Agreement (including your Software license and your Account) immediately and without notice if you breach this Agreement or willfully infringe any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide to us, or upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of Guild Wars as described in the Rules of Conduct. Should NC Interactive decide to suspend or terminate this Agreement with a User under any circumstances, the User will lose access to your Account. (b) You agree that if the Service or your Account is suspended, terminated or cancelled for any reason or length of time, you are not entitled to any reimbursement or refund of any fees or unused access time. 15. GENERAL PROVISIONS This Agreement is governed by and shall be construed and enforced under the laws of The State of Texas, without applying any conflicts of law principles which would require application of the law of any other jurisdiction. NC Interactive and you each hereby irrevocably consent to the jurisdiction of the courts of the State of Texas for all purposes in connection with any action or proceeding which arises out of or relates to this Agreement and agree that any action or proceeding instituted under this Agreement shall be brought only in the state courts of Travis Count, State of Texas. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. The UN Convention on Contracts for the International Sale of Goods is expressly disclaimed. You agree to comply fully with all relevant export laws and regulations of the United States ("Export Laws") to assure that neither the Software nor the Service is exported, directly or indirectly, in violation of Export Laws; or is intended to be used for any purposes prohibited by the Export Laws. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Except as otherwise permitted herein, you may not assign or transfer this Agreement or your rights hereunder, and any attempt to the contrary is void. This Agreement sets forth the entire understanding and agreement between us and you with respect to the subject matter hereof. Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of NC Interactive shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of NC Interactive. All notices given by you or required under this Agreement shall be faxed to (512) 498 - 4099. Attn.: Customer Support.